I am going to analyze an article written by Robert I. Sutton for the August 2010 issue of The McKinsey Quarterly about; how good bosses matter and what is the quality of good bosses? “Bosses matter more than 95 percent of all people in the workforce have bosses, are bosses, or both. They matter because they set the tone for their followers and organizations. And they matter because many studies show that for more than 75 percent of employees, dealing with their immediate boss is the most stressful part of the job. Lousy bosses can kill you—literally.

A 2009 Swedish study tracking 3,122 men for ten years found that those with bad bosses suffered 20 to 40 percent more heart attacks than those with good bosses. ”(Sutton, 2010). According to Sutton (2010) whether you are the CEO of a Fortune 500 company or the chef at a restaurant, your success depends on staying in tune with the people you interact with most frequently and intensely. A good boss knows well how to keep his subordinates happy and in harmony to get their best performance in order to get the job done .

So, it is obvious that a supervisor must have the quality of good leader, matter-of-fact, intelligent, adroit, expert in his field, good personality and a good sense of humor. Moreover, a boss must be expert in his field. This is also an important aspect because he has to guide other people who are working under him. He should be intelligent and expert enough, in order to make an influence on his subordinates. In addition, he has to often make decisions and face several predicaments in the business.

He should be adroit and clever enough to foresee the future to make wise decisions. And also, must know how to avoid or to deal with heavy odds. Next, attribute of a boss is his impressive personality. It is said that personality is the first impression of a person. Sometimes the personality of a person makes other people feel compelled to follow him. Since, supervisor has to visit several people in the business in order to make deals. In this case, the boss who possesses a good personality may prove more successful .

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In his first meeting he may influence people enough to attract them to his firm or enterprise. And with the great communication skills he will definitely succeed in persuading people. Being a boss often resembles the role of high-status primate: your suborders watch you constantly, so they know more about you than you know about them. As Princeton University psychologist Susan Fiske observes, primates—including ourselves—“pay attention to those who control their outcomes. ”(Sutton, 2010).

Sutton (2010) gives an example of CEO of BAE System, Linda Hudson, who became the first female president of General Dynamics. After her first day on the job, a dozen women in her office imitated how she tied her scarf. Hudson realized, “It really was now about me and the context of setting the tone for the organization. As a leader, people are looking at you in a way that you could not have imagined in other role. “The best bosses work determinedly to stay in tune with this relentless attention and use it to their advantage.

They are self-absorbed, but not for selfish reasons. On the contrary, they know that the success of their people and organizations depends on maintaining an accurate view of how others construe their moods and moves—and responding with rapid, effective adjustments” (Sutton, 2010). Last, important quality beyond all of the other things that you need to see in a boss, you need to immediately be able to see that he has strong leadership skills. He needs to be confident in his ability to lead a team.

He needs to be a good public speaker, someone who can delegate tasks appropriately and a person that people will feel comfortable taking directions from. If you see these things in someone at an interview, it’s a safe bet to guess that this person will probably make a good manager or leader for your business. In conclusion, a good boss must have the mentioned qualities. The supervisor possessing these skills is better able to achieve the optimum performance of his subordinates. It is necessary for a supervisor to take care of not only the inner atmosphere of the firm or group but also to keep an eye on the outside world.


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