Zilack Corporation is a medium-sized manufacturing company with 250 employees. It directly markets one product: the Zilack coffee cup with a patented ball bearing sliding mechanism. James Jr. and a group of 15 other executives run the company.

Zilack Corporation has just received a large sum of money from a venture capitalist. The venture capitalist and James Jr. are predicting 100% growth. To achieve that growth, productivity will need to increase by a similar amount. Therefore, the business model needs to be updated. The functional areas area must be updated to assist Zilack’s business model to predict, plan, and implement future growth and profits.

This is a unique opportunity. James Jr. has taken over from his father, James Sr., CEO of Zilack for 37 years. The problem lies in Zilack’s outdated business model and functional areas. Zilack in need of new ideas and new employees to implement then. The 100%t growth projection has James Jr. concerned with these questions:

1. How can my functional area managers modify their activities and objectives to help Zilack achieve 100% growth? 2. How can we adhere to our Code of Ethics with such fast growth? 3. What new ideas can we implement in the functional areas? 4. What are the issues facing the company and the employees? 5. What will be the job titles, descriptions, and skills of our new employees in the updated functional areas? 6. What will my updated business model look like? A business model describes these components of how the business or organization: A. Acquires, selects, and keeps employees and customers. B. Creates value for its employees and customers.

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C. Goes to the market with promotion strategy and distribution strategy. D. Defines and differentiates its product offerings. E. Defines the tasks that the business will perform. F. Develops a sustainable presence with respect to the environment and society. G. Plans for its resources to capture profit.

This proposal describes ideas for Zilack’s updated business model. Specifically managers from Zilack’s functional areas are providing ideas to address James Jr.’s concerns. Accounting and Finance Manager Executive Summary

Accounting and Finance are put in place to make sure the finances are secure and maintained. Each department will report the budget monthly. New computer software was purchased to ensure accurate information. The departments include, accounts receivable, accounts payable, direct and indirect taxes, payroll and treasury operations. The departments must keep within the budget or come in under. Necessary action will take place. Ultimately, we are looking to improve growth 100% in the next year. Human Resources Manager Executive Summary

The Human Resources department is a vital part of the Zilack Corporation. The HR department will make sure the right people are hired. Human Resources will meet the company’s need by ensuring the right people be placed on time. The HR team will evaluate the current rate of pay and the corporate standards for benefits to ensure our company is up- to- date with today’s market.

Human Resources will adhere to the highest standards of ethics and will abide by all rules and regulations. HR will make sure to train and retrain existing employees to keep up with new technology and to stay focused on 100% growth by the fiscal year. Marketing Manager Executive Summary

A solid marketing plan is paramount to any successful organization. Consumers must know your product, know that your brand stands for quality, and be able to purchase or find it easily within the marketplace. Investing and updating Zilack’s brand, product offerings and Marketing Functional Area will be paramount to reach James Jr’s goal of 100% growth. Production and Operations Manager Executive Summary

Production and operations management will be responsible for improving the production process. This department will also maintain communications between all departments to ensure the goals are meet. Communication will be essential to coordinate activities to achieve the goal of 100% growth. All orders will be shipped and filled in a timely manner while keeping cost low. Employees will be trained in the new processes of the production of coffee mugs. Job descriptions will be revised to suit the new production operations and coordinate with Human Resources to ensure proper employees are in the proper position. All of this will lead to better quality and customer satisfaction which will drive the growth of Zilack Corporation. Functional Area Plan: Accounting and Finance

By Katie Dahle

Accounting and Finance Manager Composition

The company has capital, which are loans and shares. The liabilities are finances and debt. These two together equal the assets. Some items include, cash, inventory, machines, computers, even desks and chairs. Everything the company has, assets, belongs to somebody else, liabilities, or to the company’s owners, capital (Sink, Pg. 2).

This area is responsible for the cash that flows in and out of the business, which involves paying for materials, equipment and wages (Finance Manager, 2010). It is extremely important to examine all areas of the business. The people most interested in the finances of a business are the owners, employees, investors and customers. Accounting and Finance are to watch every manager and department to make sure the budget is controlled. The job is to drive revenue, cost, increase profit, while budgeting, forecasting, and using strategic planning. It requires maintaining payroll, accounts receivable, credit and collections effectively and efficiently.

The department will conduct cost analysis and studies to determine the organization is on the right path. Each department will go through audit on a quarterly basis. This will establish system controls for new financial systems and develops procedures to improve existing systems (Rio71X, 2006).

New computer software was purchased which, will control the finances of each department. Extensive testing on the software and proved to fit the needs of the company. The installation will take place immediately. The departments effected will start training very soon. Once training is completed, certification will be conducted to see where additional training is needed.

In the next year, Accounting and Finance will control the budgets of each department. Each department will report their finances monthly for review. Every department budget will meet or be kept under its quota. Necessary actions will take place such as, layoffs or shortened hours. This does depend on the department and the needs. Proper inventory will be kept on hand for what is projected. Accounting and Finance area will support whatever is necessary as long as approved.

Job Description

The departments listed below are the different functions of Accounting and Finance area. Each functional area of the business has an important part to play in ensuring the business is run properly (Author Unknown, Functional Areas of a Business).

  1. Accounts Receivable.
  2. Accounts Payable.
  3. Direct and Indirect Taxes.
  4. Payroll.
  5. .Treasury Operations.

The responsibilities in the Accounts Receivable function are invoicing and recording receipts. Must monitor account files by the payment due dates and the amounts that are owed. This department will make sure the customers pay the invoices 30 to 60 days from the receipt. Work directly with the bank to ensure deposits on a daily basis. This team is important to make the company’s growth. The area must know general bookkeeping and relevant computer systems.

The responsibilities in the Accounts Payable function to look at each account to locate any discrepancies. It corresponds with vendors and processes checks. Checks must be review and signed by Accounting and Finance manager before going out the door. The area must know general accounting and relevant computer systems.

The responsibilities in the Direct and Indirect taxes function are to make sure the proper taxes are being charged to customers and consumers. It is determined by where the product is shipping. Tax rates fluctuate and need to be monitored. Tax exempt forms must be kept on file to be submitted with orders. The area must follow federal, state and local tax codes.

The responsibilities in the payroll function are to figure wages and any adjustments from time off. Keep track of attendance from time sheets on all employees. It is important to process information regarding pension plan, unemployment and benefits. Also, to coordinate any payroll deductions that may occur.

The responsibilities in the Treasury Operations function are an overlap of most other functions. The role is cross trained and must have experience in all areas. Treasury Operations will maintain the daily cash operation, will maintain a full, properly documented audit trail, will contribute both data and commentary to support a high standard (Treasury Jobs, 2010).

Functional area Plan: Human Resources By Lenora Box


The CEO of Zilack Corporation, James Zilack Jr., has established a company goal of doubling sales and a 100% growth in one fiscal year. Human Resources Department is an important role to the company. HR is responsible for developing and implementing programs, staffing, training, recruiting, and hiring; also placing the right amount of people in all the functional areas needed to meet all the company goals.

Human Resources proposal will work with all the functional areas to complete our mission. The primary issue facing Zilack’s Human Resources Department is the significant amount of additional hiring and training that is needed to support our 100% growth initiative. HR will develop and monitor the training and satisfaction of the new hire while retraining existing employees on the updated new technology. We will ensure employees understand the company rules, code of ethics, and ways in which to conduct themselves accordingly.

Human Resources Manager Composition

Human Resources will work closely with Information Technology System (ITS) to ensure this new system is in place in time to meet the company needs. It is important to update job titles, job descriptions, employees pay, and benefits to ensure the company has the right people hired for the projected growth. Information Technology System will implement the new applicant tracking system (ATS), so obtaining applicants application is easy to retrieve.

Human Resource met with Accounting and Financing concerning the yearly budget for every department. Human Resources will work closely with Operations and Productions to make sure their production line and delivery department has the qualified people needed for a 100% growth. HR met with the manager in Marketing and Sales to ensure the department have a clear picture and description of E-Business strategies, selling on the internet, planning and managing sales and distribution expectations to meet the Zilack Corporation goals.

Human Resources will begin recruiting, hiring and interviewing new applicants immediately upon receiving the request from each department. HR will hire the best worker to meet the organization goal of doubling sales. HR will evaluate and change the rate of pay and provide a good benefits package to ensure that Zilack is up-to-date with the competition. HR then will begin the process of updating job descriptions and developing a brand new business model for the organization.

Training Structure

A training program includes a formal new hire training program with an overview of the job expectations and performance skills needed to perform the job functions. A new hire training program provides an understanding of how the position fits within the organizational structure (About.com: Human Resources, 2010).

Zilack Corporations training is very important and the element of educating are well understood by HR generalists. HR will make sure every department is required to do E-business training once a year. There will be cross training provided in areas where employees are willing to move up in the department as quickly as possible. Training will also include the production line with an ongoing training in each workstation, to ensure production in a timely manner. HR team will require mandatory safety and environmental training courses that includes 10 hours of Occupational Safety and Health Act (OSHA), machine-guarding safety, walking and working surface, hazard communication, (OSHA) record keeping requirements and violence awareness.

HR provides employee development opportunities and training. We will continually research all functional areas training needs, initiating, rewarding, and motivating and development performance programs to meet all the needs of the organization. All new employees must actively participate in the orientation and on the job programs to become proficient. It is critical that new hire programs are in order to educate the employee about value and history of the organization (Heathfield, n.d., pg.1).

Human Resources Management function includes a variety of activities such as staffing the right people. As Irving Burstiner commented in The Small Business Handbook, “Hiring the right people- and training them well-can often mean the difference between scratching out the barest of livelihoods and steady business growth. Personnel problems do not discriminate between small and big business. You find them in all businesses, regardless of size” (Human Resources, n.d., pg.1).

Job Description

Zilack Corporation will need all the necessary positions filled to meet the requirements and goals of a 100% growth by the fiscal year. The positions include HR Assistant, HR Generalist, HR Manager and HR Recruiter. The Human Resources job description positions are as follow:

HR Assistant’s – Job entails providing a comprehensive administrative support to day-to-day operations of resources ensuring the efficient delivery of salary payments, salary adjustments, recruitment processes, and the accuracy; of employee data records. HR Assistant liaises closely with human resources department, finance and accounts department and other departments throughout the organization providing a customer focused and effective HR support service to the organization to achieve the organization goals and objectives. (Human Resources Manager Job Description, n.d.)

HR Generalist – Manages the day-to-day operations of the Human Resource office. The HR Generalist manages the administration of the human resources policy, procedures and programs. The HR Generalist carries out responsibilities in the following functional areas: departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment. The HR Generalist originates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity and standards, goal attainment, and the recruitment and ongoing development of a superior workforce. (Heathfield, n.d., pg.1)

HR Recruiter – Research and recommend new sources for active and passive candidates. Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation. Post openings in newspaper advertisement, with professional organizations, and in other position appropriate venues. Utilize the internet for recruitment. Post positions to appropriate internet sources and improve the company website recruiting page to assist in recruiting (Human Resources, 2010).

HR Manager – Plan, direct, and coordinate human resource management activities of organization to maximize the strategic use of human resources and maintain function such as employee compensation, recruitment, personnel policies, and regulatory compliance (Career Planner: Human Resources Managers, 2010).


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