Communication is very important for those working in the childcare sector. In this sector we need to build relationships with children and their parents, to enable us to do this successfully and make our relationships grow and blossom we rely immensely on effective communication. Why People Communicate People communicate for lots of different reasons and I will cover the key reasons below: To Build Relationships The first time we meet a new parent or child it is important that we are friendly and welcoming.
This is the start of the relationship and it is good to begin with firm foundations and that they get a positive feeling about us. To Maintain the Relationship The maintenance of the relationship is something we may do quite unconsciously. The day-to-day chat, of asking “how are you” or just asking about someone’s weekend will slowly build up a rapport with a parent or child and gradually the relationship will move on from that first friendly “hello” as we get to learn more about them and they learn more about us.
To Gain and Share Information We will need to find out information from the parents and children to help us do our job effectively and ensure that the needs of the children are met and that we have a good knowledge of the children and we in return will share information with them. It is also beneficial to build relationships with other professionals so that we may gain and share information with them to help us with run our settings effectively. To Gain Reassurance and Acknowledgement
Whilst working with young children we may give them reassurance physically with a cuddle or with positive comments and acknowledge them by showing that we are interested in what they are doing. Reassurance and acknowledgement is also important to the practitioner; by children being content in our setting and their parents acknowledging that they are happy with the care their children are receiving it reassures us that we are doing our job well.
To Express Needs and Feelings Most human beings will feel a need to express their feelings and needs, children are no exception, they should be encouraged to express themselves so then we know and understand how they are feeling. Children who are not able to do this may bottle it up and become frustrated. To Share Ideas and Thoughts Sharing thoughts and ideas is a good way to build on our relationships with children and adults. It can be useful to share any ideas we may have as this can help us make improvements to how we run our settings.
How Does Communication Affect Relationships in the Work Setting When we think of communication we often firstly think of words but there is much more to communication than that; our facial expression, body language and how we express ourselves with gestures and very importantly how we listen. In our work settings it is important that we maintain good relationships with colleagues, children and their families. The way we can build and maintain our relationships is by effective communication. Working with young children and their families is all about relationships.
Children thrive when they feel comfortable with a practitioner and they also need the reassurance that their parents and other adults around them are all getting on well. Maintaining good relationships and communication are fundamental in the early years sector. Here are some of the different instances when we may need to ensure we communicate effectively and build good relationships. From our first initial meeting with a parent we will need to find out routine information about sleep patterns, eating, development and play interests.
This will enable us to quickly build a relationship with the child and care for them effectively. Giving the parents information about ourselves and our routines will help them understand how we work and enable them to trust and have confidence in our ability to care for their child. Happy children are able to play and learn when they are in relaxed atmosphere. They are able to express themselves and build on their knowledge and vocabulary. There will be times when children move between different carers and settings during the day, for instance a childminder may take and collect a child from laygroup.
This is made easier if information can be exchanged effectively and that everyone involved has built a good relationship, the children can pick up on this and are happier to move between settings. Most of us will find that our work brings us into contact with lots of different colleagues. If our relationships with them are kept professional and solid children and their families will receive a better service from us. If we are to undermine or not treat these fellow colleagues with courtesy our relationships with them will break down.