An organization is composed of tens, hundreds or thousands of employees, all of whom are geared towards the end goal for which the organization exists. Organizations exist for various reasons; some for humanity building, some for recreation encouragement, for civic activities and some are for profit. The latter is the most commonly known to us. Nevertheless, whatever reasons each of these organizations may have, there is only one goal, that is to succeed. Success is relative.
Success of one organization may be a failure on another, or may just be nothing for another. Defining success in terms of policies and guidelines thus may vary depending on the type of the organization, the goal of the organization, the nature of the corporate culture, nature of the industry, management and leadership style and such other factors as one can think of. The subject of this reflective paper is an opinion of a noble student in relation to the learnings obtained in the study of the course.
This shall focus on the importance of interaction in the corporate world which gives an organization a defining character, and can be said to be common in some organizations, despite the difference in the nature of the organizations, the goals, cultures, etc. In other words, despite the variety of organizations, one thing common can still be found and should be found in an organization for it to be an effective and efficient one – interaction. In today’s world, competition is high.
Many organizations emerge introducing so-called the best products, offering better services than existing competitors, making use of various strategies simply to capture the loyalty of the many. Some of these organizations are able to obtain higher sales, increase in productivity, or increase in returns. Are these organizations successful? Looking at big corporations, one can say they are successful because they are able to sustain and maintain the needs of the consumers, clients and customers and most importantly the needs of their workers.
With this premise, it can be said that success is an interplay of so many factors. Not just simply focusing on the economic advantage one has to gain but also on the workforce. The employees are so important in every organization that they are actually the backbone of the organization. One organization could not exist without the employees. The employees are the ones who make into reality the goals and purposes for which the organization exists. They are the moving force of the organization, without them, there can be no management, there can be no production, there can be no corporation.
More important in this paper is looking at how these employees should behave and interact with each other and the impact of interaction to the business and to the economy. An effective organization can be characterized as one being able to adapt to the ever-changing economic world and still remaining stable in all aspects. The secret tool for this is tacit interaction. In our daily dealings with friends and family, openness and closure is better appreciated. There is greater understanding in whatever problems, conflicts and troubles we go through when we are able to express ourselves well. This is true in the organization.
Tacit Interaction Tacit interaction has been characterized by constant, open communication among the various departments of an organization. Some even suggest that it disregards hierarchical system or bureaucracy and simply allows a free flow of ideas, information and knowledge. But this is not just a simple open, free system. Tacit interaction, in my point of view is one characterized with freedom with discipline. Particularly, this can be characterized by collaborative complex problem-solving, continuous searching, coordinating and monitoring, rewards/reinforcement and most importantly, change.
Absence of hierarchical system or bureaucracy Almost all organizations, big or small, local or international, are governed by a group of persons referred to as the management. The management is the one who set out the policies and guidelines of the organization, governs the relations of the employees and such other activities pertinent for an efficient organization. People in the management, by the nature of their task, are looked up to by many, to the point that they are considered to be the only one to have the authority, power and knowledge in the running of the business.
With tacit interaction, this does not happen. Employees are given the opportunity to share their thoughts, show the talents, showcase the same, make a living out of it over and above the ones which others receive, rewarded for the same and most importantly, enjoys his dealings in the corporation. He may be just a low-ranking employee yet his participation and contribution in the growing of the corporation can not be disregarded. Learned opinions of the employees, their interests are taken consideration of considering that without them, the corporation can not accomplish anything.
In the absence of hierarchical system, this does not mean total absence of supervisors and managers but simply the barrier attached to such system. Thus, employees are free to communicate and work with the management. Common experience is telling that this type of interaction is effective because greater ideas, brighter knowledge is acquired which benefits both the organization and the employees. With the advent of tacit interaction, there is a much easier collaborative complex problem-solving. Whatever problems of the organizations are better solved by the management and the ones directly affected such as the employees.
Sanctions are not automatically imposed, but a lee-way is given for correction and improvement. As what they said, ‘two heads are better than one. ’ True to our experience, we are better able to function and resolve the complexities in the workplace should there be coordination. This develops the social skills of the employees in the performance of their jobs. Continuous searching, coordinating and monitoring Tacit interaction is adoptive of change. This is because there is always a venue to see the improvement of an organization, or the lack of it.
Being able to see this gives an opportunity to generate valuable ideas to compensate for the lack of improvement. In the same way, this allows the organization to improve more and generate new ideas for further development, a cycle that is. On the other side, this allows the management and the employees to foresee the possible conflicts and trouble that may result from the desired change. Thus, a much better approach of resolution is employed ahead of time, more adaptive strategies can be utilized and greater complexities can be prevented. Rewards and reinforcement Again experience is telling that good behavior when rewarded is repeated.
This is learning. The same holds true in organizations. Employees’ participation and contribution should be recognized, acknowledged and rewarded over and above the minimum compensation. They should be given the opportunity to exercise their rights and enjoy additional benefits they deserve, for success of the organization means so much effort of the employees. Moreover, additional benefits encourage the employees to work better. This likewise fosters harmonious relationship with each other and with the management. Understanding between the management and the employees always works for the better of both parties.
Thus, attention should be given to their needs and desires. Humanitarian considerations call for this. Tacit interaction is the ideal in all walks of life. This is particularly true in the business world where interest of the public is involved, even that of the state. It fosters healthy competition, harmonious relationship, increase in productivity, higher returns and greater profits. However, we should not overlook that with the growing competition comes constant challenge to compete for more. Thus, openness for change should be practiced. The growing industrial concerns demands for change in the system, in technology and in the strategy.
But as has been said, this can be better achieved when there is tacit interaction. The role of technology should not be disregarded. Faster communication, faster system is required to meet the growing needs of the consumers, the clients and the customers. Each organization must be able to respond to this. An efficient and effective functioning of the organization within it, in no doubt, creates a positive impact in the environment, in the economy. Demands of the public are met, greater exchanges in information and knowledge is enhanced, competition is healthy, most importantly, the state benefits.
This may sound too idealistic, but it is an opinion that this is not far from possible. Globalization has been the trend and so every organization must not just be internationally but globally competitive. Being a globally competitive entails the interaction of the management, the employees, the organizations and the economic market as a whole. Bottom line is still this, the employees are the strength of character, the defining character of the corporation. Start from there and everything shall come into its place.