Demonstrative Communication By: Brandon Rogowski BCOM 275 July 11, 2011 Demonstrative Communication can be described as a process of sending and receiving messages. Communication involves the exchange of thoughts, messages, information, speech, signals, writing, or even behavior. Communication can be verbal, nonverbal, written or visual. Verbal communication includes oral and written communication whereas nonverbal communication includes facial expressions, body posture, eye contact, or gestures. Written communication can be done through emails, reports, articles, etc.
Demonstrative communication includes nonverbal and unwritten communications. Demonstrative communication involves sending and receiving wordless messages. It is often used to reinforce verbal communication, though it can stand alone and convey messages on its own. Facial expressions are the most common form of nonverbal communication. Demonstrative communication can reinforce verbal communication. For example, a strong handshake and a friendly personality can really say a lot about a certain individual. A person can rely on these qualities to reinforce his or her verbal performance.
When a person meets someone, they can tell if the other person is friendly, not only because they initiate the conversation but because they have a happy look about them and a good posture. A person can gain an idea of what others think about them by the nonverbal signals that a person shows, such as, facial expressions or tone of voice. They can also observe someone’s reaction to gain positive or negative feedback and use it to their advantage. Demonstrative communication allows for self-expression. How a person presents themselves says much about their personality, which in the business world is very important.
For instance, I work at Verizon Wireless, my personality in very important when trying to sell a phone to someone. Someone is going to be more apt to buy a phone from a friendly and knowledgeable rather than an unfriendly and knowledgeable person. People use demonstrative communication every day without evening knowing it. Hairstyles, clothing, tattoos, symbols, and architecture are all different types of demonstrative communication. Although this type of communication can be positive, people should be careful how they use demonstrative communication because it can be easily misread.
Gestures, appearances, and facial expressions can mean different things to different people. It can be easy for someone to misread a person they do not know because they do not feel comfortable around that person. Demonstrative communication lacks the complexity that language has to offer. A person cannot communicate a story about themselves without using words, or showing it through pictures, which would more than likely still leave parts of the story untold. Like other forms of communication, demonstrative communication involves listening and responding.
Often an individual can learn more from others actions than from their words because I person can easily change their words and not be truthful. It is hard to hide nonverbal communication. There are many instances in which people can listen with their eyes instead of their ears. For example, your next door neighbor of ten years puts up a fence between your yard and his without any notice. He or she might be telling you they need more privacy, or have other issues but they are doing it by putting the fence up instead of telling you. If you respond to them by putting up a similar fence would be a response that you also need the privacy.
It’s important for people to use active listening or what I like to call active observing in this case. This involves showing an interest in both the sender and the message. This will allow a person to give a more precise response and feedback to the sender of the message. Using feedback in the correct way is very important in order to promote understanding between a sender and a receiver. People use demonstrative communication on a daily basis without even knowing that they are doing so. Whether someone is waving, smiling, or dressing a certain way, he or she is performing some type of demonstrative communication.
Listening to and responding to demonstrative communication is a job itself. Demonstrative communication is often misunderstood and misinterpreted. Body language accounts for more than half of all communications, it is very important that we as business people pay close attention to others silent actions. These different types of communication are growing on a daily basis and are becoming very important. It is how we react to this growing process is what will define good communication or bad communication. Not only defining communication but defining the success that I person can have in the workplace and with life in general.