As new age organizations gear up toconquer fresh challenges thrown in the ever changing business arena, it’simperative to invest continually on the overall development of the humancapital of the organizations.
To drive high performance culture it’s importantto have an objective and scientific assessment of the need first. With the latest interviewing and assessmenttechniques we have come a long way in identification of the right talent,however, when it comes to behaviour its more intangible, difficult to assessand largely based on ‘gut feel’. The HR round of interviews have long beendominated by assessment of body language, personality, background,responses to behavioural event questions etc. Observations during the interviewprocess have been used as a predictor of behaviour. With the mounting competition, thebusiness implication of recruiting ‘not so fit’ may cost dearly toorganizations hence its now more important than ever to start measuring theintangible behaviour in addition to the existing skills & knowledgeassessment.
The psychometric tools, situationjudgement tests, simulations etc which have been traditionally used as part ofthe assessment centres for internal developments, promotions etc are nowincreasingly becoming part of the recruitment process also. The traditional assessmentcentre is effective but has limited reach as it requires getting everyonetogther at the same time, logistics, lot of man-hours to assess and compile thereports etc. With technology now enabling the assessment process we have anopportunity to do an objective and data based behavioural assessment. With the advantage of ease of administration and greater meticulousness in theresults the virtual assessments can be used for a larger portion of workforcenow. Predicting & measuring the behaviour is more accurate with the toolslike online simulations, online phychometrics etc. The virtual behavioral assessmentsare all set to re-define the traditional assessment space and are a definitivelooking answer to the question of measuring intangible behaviours, thushelping organizations to hire & retain talent.