A replied that according to him ethics is a matter of expectations. He told, “Each person might think that he is ‘right’ from his point of view but he may not be ‘right’ from the others point of view. The best example would be that when my staff member comes late I have to record it in register and more than two late marks reduces his salary, but many times they ask me not mark them late. They say that they were late for certain emergency or that they had a very urgent work.
They might that they are ‘right’ but if I don’t mark them as latecomers than I would not be ethical. “While making budgets I see to it I don’t ignore some facts or ‘bend’ the truth. “, was answered by Mr. B. Mrs.
C answered, “I have tried to follow ethics in every walk of my life. Since I’m in charge of recruiting people, I have always seen to it that the individuals of all nationalities get equal chances of getting selected, and once selected, individuals holding same posts should have equal pay irrespective of their nationality.” By all these responses it is clear that in today’s world people wouldn’t compromise on their moral standards. In this dynamic society the concept of ‘good business with good morals exists’. It is ethics before profits, and this helps to win delighted customers and long-term profits, that is the wealth of the firm. Moving away from ethics, when I asked them what, according to them, is the main reason for companies to take care of the social environment, they answered – Mr. A answered that it was to earn goodwill for the company.According to Mr.
B it was to earn the ‘title’ of good citizen. And Mrs. C responded that in recent years the companies are becoming ‘social oriented’, and this is the main reason. While giving examples on what their companies had done for the society, Mr. A could not disclose, and Mr. B and Mr. C answered that they have given huge amounts of donation to various non-profit organizations. This leads us to believe that business are no more a profit machine, but ‘individuals’ who have concern for the society.
Take care of the surroundings also helps the business in a great way – a better society means a better environment for doing business, this enhances its long-term profitability. The best example portraying social responsibility would be that in Singapore Zoo, each cage is ‘adopted’ by a corporation, and all its expenses and maintenance are taken care by that company. Next when I asked them what importance would work experience play to become a successful manager, all of them were of the opinion that academics help to ‘understand’ and work experience actually makes us realize our mistakes and correct them and achieve success.Mr. B had given a very good example stating that, if you ask any manager the reason for his success he would say it is due to right decisions and how he took right decisions were because of experience and this experience he gained from taking wrong decisions. And finally when I asked them to rate academic qualifications and work experience on a scale from one to ten, Mr.
A believed that both are required equally, and Mr. B and Mrs. C rated four for academic qualifications and five for work experience, and believed that the right attitude and determination also play an important role for a manager to become successful.Finally I would like to give my opinion on the topic.
According to me management skills help to become familiar with current research and thinking of management. But it should be noted that many aspects of manager’s job cannot be understood until one actually becomes a manger. These factors may include decision making, which can be easily said while learning but when we actually apply it in real life business situations it may not be that easy and various other factors have to be considered while taking final choice in business.Hence, management skills must also be learned through experience. Most managers advanced to their present jobs from other jobs. By experiencing the day-today pressures a manager faces and by meeting a variety of managerial challenges, the individual develops insights that cannot be learned from a book.
Hence, I would like to conclude by saying that most effective managers learn their skills through a combination of education and experience.