In this are there can be some more important business objective, that first of all would included increasing the profit by 25% for the next 4-5 years. The second one is about working staff, that should be increased by the end of 5 th. year. The third objective would be regarding the customers, who better to have some more available trainers and gym and after 4 years the renovation of bathrooms would be the better thing for them as well.
Because of the increasing number of the clients it is also better to make the bigger size of aerobics rooms and weight training rooms for attracting more and more customers.The last objective that can be done only getting the bigger profit is building the sauna for the customers. For the increasing the profit it is always better to use the strategy of making more advertisements on the radio and in the newspapers, that can attracts more customers to come to the pool. More strict control after the working staff, supervising how good, attentive and polite they are to the customers, especially to the middle-age and old people for whom it is very important, can attract more clients as well.Because all people like to be surrounded by care ness and attention. Clients who are more interested in sport come more often if they would find better and modern equipment for the gymnasiums. To all of that changes it is better to add the bigger number of trainers and coaches that non of the customers would not leave without any attention, that automatically will lead to the bigger umber of customers and consequently to the bigger profit.
By the increasing the size of the gymnasiums pool service will be able to afford to invite more people simply because each of the would like to have more free space around. Opening the sauna will be successful addition to the whole center because in that area there are quiet a lot of retire people who would like to improve their health by visiting the sauna. That is why after building the sauna this service would be and oriented on the whole different age group of people and different income as well simply because it is affordable for everybody.At the same time of reaching all that business objectives it is always better to make the constant research of finding all possible ways to improve the pool’s facilities and making them more new and comfortable for the clients. For the operating the swimming pool there is always a necessary need for the working staff; there is no any other way for such business to exist. All the members of the staff should always remember the most important thing that they are working in the team to satisfy customer wants.The working team consists of 17 people with the vertical organizational chart, where on the top is one director of the whole company.
Director is the head of the business and making the most important decisions controlling all other different parts of the business at the same time. Next level after director is the level of managers, which are two of them who control all other personal. Managers supervise after receptionists (2 people), life guides (3 people), all coaches and gym instructors (7 people all together) and also after the contract cleaners (4 people).There is no any other people working in the pool that is why it is not so difficult for the managers to control all of them simply because each of them has their own responsibilities, duties and working space. Every person in the working staff is very important and useful for the company, but the most responsible work probably have the life guides who are always should look after the all customers in the pool, especially after children who sometimes play the games that can be not so suitable for the water.The life guides have to be knowledgeable in this area where sometimes they have to make the first help to the swimmers. Responsibilities of the receptionists include the attention and satisfaction all the needs of the customers who are coming to the pool. They have to answer the phone calls and provide all the necessary information regarding the work of the pool.
Also they have to charge the people at the entrance and be as much polite and attentive as they can. The last thing what they do is serving people at the cafi??that located at the same area with the reception. The financial plan is the most important part of the whole business plan simply because without any financial funds there is no way to start and keep business. For such kind of business service like swimming pool it is very important to make the forecast for the future profit and also analyze all different ways of getting the cash inflow.
In the pool business the income will come from occasional visitors using the pool and gym and also from swim club, “learn to swim” school, diving school, cafi??facilities and sales of swim and gym equipment. All that can help to cover the expenses, which are going to be dominated for the first two years. The company needs to take 1 200 000$ loan from the bank that will be enough to cover all the expenses and organize the business. The Aqua Park is a new water sport complex that will provide both members and casual users an opportunity to participate in a variety of water sports and leisure programs and activities. The initial management team for The Aqua Park depends mainly on the general partners.Abdulaziz, Maria and Sergey will stay within their expertise in running the day-to-day operations of the facility such as Swimming facilities, marketing, and promotions, along with running and developing various leagues and programs for the community. Back-up for the general partners will include staff members who will compensate for the founders lack of experience in each area. For example, qualified personnel will be hired for the food and beverage, swimming lessons, and fitness areas.
General help staff will be hired on a need basis as the users of the facility increase.There will also be a janitor hired for basic cleanliness and maintenance of the complex. The Aqua Park will have a total staff of 15 people in the first year of operation.
It is projected that an additional three people will be added each year for the next two years. The majority of the salaries are projected to raise 5% per year for the first three years. This estimate may be conservative. We are very confident that the Aqua park swimming pool will generate a high profit in the future and will succeed very well.